Update – 5/14/2020:
For the time being, Burlington Public Library will continue to offer:
- Contactless curbside pickup service for library materials
- Information services by telephone, email, text, and chat to help patrons select materials for pickup and solve research inquiries
- A wide array of free digital resources, including e-books, audiobooks, films, and educational courses
- Daily virtual programming via Facebook
- Free wi-fi access from the Jefferson St. parking lot.
Once appropriate transparent barriers are installed (after Memorial Day), we will resume limited-duration in-person computer appointments and will expand our curbside pickup service to our full daily hours of operation. We will also be debuting new software to allow a safe, socially-distanced Summer Reading Program for all ages.
We want to reopen, but we need to do it safely. In addition to the guidance of the Rebound Racine report, WEDC recommendations, and advice of the Central Racine County Health Department, the Library will also be utilizing the Guidelines for Reopening Wisconsin Libraries developed by the Department of Public Instruction in collaboration with libraries around the state to ensure safe service to the public as we reopen.
As new services become available, we will publish information about them here.
Update – 4/23/2020:
Curbside Holds Pick-Up
Curbside Pick-Up for Holds begins on Saturday, April 25.
- Hours of Service
- Monday: 9-8
- Tuesday: 9-8
- Wednesday: 9-8
- Thursday: 9-8
- Friday: 9-6
- Saturday: 9-4
- Sunday: Closed
- To pick up an item at curbside, please place a hold in the library catalog or call the library for assistance. Please note that only Burlington-owned items are available for reservation at this time.
- When you arrive to pick up your reserved items, please call the number on the sign and staff will bring your items out to you. To minimize contact and increase social distance, please open a trunk or passenger side window. Staff will ask you to confirm your identity.
- If you’re not sure what to read (or watch or listen to) next, please feel free to call us for Reader’s Advisory suggestions or fill out the What Should I Read Next? form.
- In order to protect the safety of our staff and comply with staffing levels mandated in the executive order, we cannot provide same-day pick-up for items. Library staff will call you when your items are available.
Library Communication Center
The library has added additional communications channels to make it easier to get in touch with us, as well as changing how we offer some others.
- Contact Methods
- Email: firstname.lastname@example.org
- Phone: (262) 342-1130
- Text/SMS: (262) 217-7613
- Chat: Find the Chat with Us button on the bottom right of every page of the library website.
- Burlington Library personnel are staffing the Library Communication Center from 10 a.m. to 6 p.m., Monday-Saturday.
- We are working collaboratively with several other libraries, so you may be connected to one of them. Rest assured that they can still help place a hold on items for you. If you’d prefer to talk to staff from Burlington, just leave a message with them and they’ll pass it along to us.
Materials & Returns
- All items are currently due May 15, with an expectation that those dates will be extended to June 9 soon.
- The outdoor book drop will reopen on Saturday, April 25. If you can wait another week or two to return the items that you have out, please do. We are expecting a high volume of returns and we have limited staffing.
- All returned items will be quarantined for 3-6 days before they are checked in by library staff.
The library is doing daily programming via our Facebook page. Below is this week’s schedule of events.
Update – 4/21/2020:
Our monthly BookPage book preview magazine is available below. The May issue will be delayed until late May.
Update – 4/19/2020:
- The library will remain closed to the public until at least Tuesday, May 26.
- Burlington Library will resume curbside pick-up on Saturday, April 25. Details are still being finalized, but we’ll share as soon as we can.
- You may begin placing holds for Burlington-owned items only via the online catalog effective Tuesday, April 21. You may also call or email the library.
- All due dates will be extended to June 9. The book drop will reopen on April 25, but please do not rush to return items. Returned items will be quarantined for at least 72 hours.
- All card expiration dates will be extended to August.
- The Library will continue virtual programming on Facebook at least through May.
- The library website now features a Chat function to ask questions. A new text service and updated telephone reference hours will be rolled out soon.
- The best way to reach us at this time is by email: email@example.com
Update – 4/2/2020:
Overdrive/Libby has made the e-book and audiobook of Harry Potter and the Sorcerer’s Stone available for free for the month of April.
Update – 3/31/2020:
Due dates for all materials in the SHARE consortium have been moved to May 15, 2020, and will be moved again if there is any extension of the Safer at Home order. All materials will be due two weeks after we reopen.
Update – 3/30/2020:
Check out our virtual programs via the Burlington Library Facebook page.
Update – 3/29/2020:
- Wisconsin Unemployment Insurance: https://my.unemployment.wisconsin.gov/
- DWD Unemployment Online Application:
- Absentee Voter Registration:
- United States Census 2020:
Jen answers some frequently asked questions about the library during the present closure.
Update – 3/24/2020:
Library wi-fi (bplpatronnet) is accessible from the library parking lot 24 hours a day. Park next to the building (to the left of the ramp on Jefferson St.) for best reception.
Update – 3/23/2020:
In response to the pending safer-at-home order for all Wisconsinites, Burlington Library will be suspending curbside holds pickup beginning on Tuesday, March 24. Library book-drops will also be closed, and all due dates will be extended until we reopen. You can still get to all of our digital resources via http://www.burlingtonlibrary.org
Update – 3/16/2020:
- How does curbside pick-up work?
- Step 1: Place a reservation on an item using the Library Catalog or by calling the library for assistance.
- Step 2: Call the library for pick-up. You can either:
- Call before you come and we’ll leave it on the shelf outside the Jefferson Street entrance for you to grab, or
- Call when you arrive and we’ll bring your items down to your car.
- Curbside pick-up will be available for materials on the following schedule this week:
- Tuesday: 2:00 – 6:00 p.m.
- Wednesday-Saturday: 10:00 a.m. – 2:00 p.m.
- What is the best way to contact the library for help?
- email: firstname.lastname@example.org
- phone: 262-342-1130 (please leave a voicemail if no one picks up)
- How do I get a library card? Or get a new one? Or renew the one I have? Or get a PIN?
- What will the library staff be doing during the closure?
- Helping with the curbside delivery service and helping people with telephone-based inquiries
- Preparing for the summer reading program and other future programs
- Providing some remote programming via Facebook
- Over half of our staff are in a high-risk category for COVID-19. We are asking them to work from home. They’ll be helping with e-mail requests, training on tech topics, or just staying safe at home
- We’re still working out a lot of the details. If you call and no one picks up, please leave a voicemail so that we can reach you.
- What can I access with my library card without leaving home?
- Overdrive/Libby – e-books and audiobooks
- Flipster – digital magazines
- Kanopy – independent and classic films, Great Courses, kids videos
- Gale Courses – free 6-week courses on a variety of topics
- Lynda Learning – free training videos on tech topics
- Library Catalog – for placing reservations on materials
- Will I still be able to get materials from other libraries?
- Inter-library delivery services are expected to be suspended at the end of this week or early next week.
- What should I do with my items that are due?
- All due dates have been extended to April 11, and will be extended again if the situation continues.
- Anything that is returned will be quarantined for ten days before being checked in or handled by library staff.
Registering for a FREE Digital Library Card
Update – 3/14/2020:
- The Library building will be closing to the public beginning on Tuesday, March 17.
- Curbside pick-up of materials will be offered (details TBD).
- All due dates for Burlington materials are extended to April 6.
- All public programs are cancelled through at least
March 29April 4, 2020.
The safety of our patrons and employees is a priority to Burlington Public Library (BPL). We are working to stay on top of this evolving COVID-19 situation by following guidelines from the Centers for Disease Control, WI Department of Health Services, and the Central Racine County Health Department.
Our current plan is to: 1) prioritize the safety and health of our staff and patrons; 2) continue serving your library needs for the time being; 3) plan ahead for changing circumstances.
- Centers for Disease Control & Prevention:
- Wisconsin Department of Health Services:
- Central Racine County Health Department: https://crchd.com/
What can you do?
Wash your hands. Cough into your elbow. Stay home if sick.
According to the most recent information from the CDC, for most people, the immediate risk of being exposed to the virus that causes COVID-19 is thought to be low. We encourage any concerned patrons, especially those in high-risk populations, to stay home if they are feeling ill or are simply concerned about potential exposure.
Please keep in mind, as a public space, the Library cannot guarantee a germ-free environment or germ-free physical materials. You need to consider if using library materials, or visiting the Library or other public spaces, is best for you and your family. As a reminder, the Library has many digital services available to you for free; check out our collections at https://www.burlingtonlibrary.org/resources/
What is Burlington Public Library doing?
Library Cleaning: We want you to feel confident visiting BPL. We contract with an outside cleaning company which cleans the library three times per week. In addition, library staff have developed a schedule of disinfectant wipe-downs of high-traffic areas like counters, door handles, light switches, keyboards, tables, etc.
Library Materials Cleaning: Collection materials are not disinfected when they are checked-in or as they are browsed or used in-house due to limited resources and supplies.
Staff and Patron Hygiene: While supplies last, we are making hand sanitizer and wipes available to staff and patrons, plus we are encouraging frequent hand-washing by everyone.
Library Services: We are developing staffing and service models should we need to reduce services.
Next Steps: We are monitoring this developing situation closely, staying up-to-date on info from federal agencies, health organizations, and other experts.
We will continue to communicate any further impacts to BPL. Thank you for working with us to keep BPL a healthy environment.
Have a safe and wonderful day,
Joe Davies MLIS, MA