Library Closed – Curbside Pickup – Virtual Programs – Due Dates Extended

Update – 5/14/2020:

For the time being, Burlington Public Library will continue to offer: 

  • Contactless curbside pickup service for library materials
  • Information services by telephone, email, text, and chat to help patrons select materials for pickup and solve research inquiries
  • A wide array of free digital resources, including e-books, audiobooks, films, and educational courses
  • Daily virtual programming via Facebook
  • Free wi-fi access from the Jefferson St. parking lot.

Once appropriate transparent barriers are installed (after Memorial Day), we will resume limited-duration in-person computer appointments and will expand our curbside pickup service to our full daily hours of operation. We will also be debuting new software to allow a safe, socially-distanced Summer Reading Program for all ages.

We want to reopen, but we need to do it safely. In addition to the guidance of the Rebound Racine report, WEDC recommendations, and advice of the Central Racine County Health Department, the Library will also be utilizing the Guidelines for Reopening Wisconsin Libraries developed by the Department of Public Instruction in collaboration with libraries around the state to ensure safe service to the public as we reopen.

As new services become available, we will publish information about them here.


Update – 4/23/2020:

Curbside Holds Pick-Up

Curbside Pick-Up for Holds begins on Saturday, April 25.

  • Hours of Service
    • Monday: 9-8
    • Tuesday: 9-8
    • Wednesday: 9-8
    • Thursday: 9-8
    • Friday: 9-6
    • Saturday: 9-4
    • Sunday: Closed 
  • To pick up an item at curbside, please place a hold in the library catalog or call the library for assistance. Please note that only Burlington-owned items are available for reservation at this time.
  • When you arrive to pick up your reserved items, please call the number on the sign and staff will bring your items out to you. To minimize contact and increase social distance, please open a trunk or passenger side window. Staff will ask you to confirm your identity.
  • If you’re not sure what to read (or watch or listen to) next, please feel free to call us for Reader’s Advisory suggestions or fill out the What Should I Read Next? form.
  • In order to protect the safety of our staff and comply with staffing levels mandated in the executive order, we cannot provide same-day pick-up for items.  Library staff will call you when your items are available.

Library Communication Center

The library has added additional communications channels to make it easier to get in touch with us, as well as changing how we offer some others. 

  • Contact Methods
    • Email: ask@burlingtonlibrary.org
    • Phone: (262) 342-1130
    • Text/SMS: (262) 217-7613
    • Chat: Find the Chat with Us button on the bottom right of every page of the library website.
  • Burlington Library personnel are staffing the Library Communication Center from 10 a.m. to 6 p.m., Monday-Saturday.
  • We are working collaboratively with several other libraries, so you may be connected to one of them. Rest assured that they can still help place a hold on items for you. If you’d prefer to talk to staff from Burlington, just leave a message with them and they’ll pass it along to us.

Materials & Returns 

  • All items are currently due May 15, with an expectation that those dates will be extended to June 9 soon.
  • The outdoor book drop will reopen on Saturday, April 25. If you can wait another week or two to return the items that you have out, please do.  We are expecting a high volume of returns and we have limited staffing.
  • All returned items will be quarantined for 3-6 days before they are checked in by library staff.

Virtual Programming

The library is doing daily programming via our Facebook page.  Below is this week’s schedule of events.


Update – 4/21/2020:

Our monthly BookPage book preview magazine is available below. The May issue will be delayed until late May.


Update – 4/19/2020:

  • The library will remain closed to the public until at least Tuesday, May 26.
  • Burlington Library will resume curbside pick-up on Saturday, April 25.  Details are still being finalized, but we’ll share as soon as we can.
  • You may begin placing holds for Burlington-owned items only via the online catalog effective Tuesday, April 21. You may also call or email the library.
  • All due dates will be extended to June 9.  The book drop will reopen on April 25, but please do not rush to return items. Returned items will be quarantined for at least 72 hours.
  • All card expiration dates will be extended to August.
  • The Library will continue virtual programming on Facebook at least through May.
  • The library website now features a Chat function to ask questions. A new text service and updated telephone reference hours will be rolled out soon.
  • The best way to reach us at this time is by email: ask@burlingtonlibrary.org

Update – 4/2/2020:

Overdrive/Libby has made the e-book and audiobook of Harry Potter and the Sorcerer’s Stone available for free for the month of April.


Update – 3/31/2020:

Due dates for all materials in the SHARE consortium have been moved to May 15, 2020, and will be moved again if there is any extension of the Safer at Home order.  All materials will be due two weeks after we reopen.

Update – 3/30/2020:

Check out our virtual programs via the Burlington Library Facebook page.


Update – 3/29/2020:

Web Resources:

Jen answers some frequently asked questions about the library during the present closure.


Update – 3/24/2020:

Library wi-fi (bplpatronnet) is accessible from the library parking lot 24 hours a day. Park next to the building (to the left of the ramp on Jefferson St.) for best reception.

open wi-fi available


Update – 3/23/2020:

In response to the pending safer-at-home order for all Wisconsinites, Burlington Library will be suspending curbside holds pickup beginning on Tuesday, March 24. Library book-drops will also be closed, and all due dates will be extended until we reopen. You can still get to all of our digital resources via http://www.burlingtonlibrary.org

curbside pickup suspended


Update – 3/16/2020:

  • How does curbside pick-up work?
    • Step 1: Place a reservation on an item using the Library Catalog or by calling the library for assistance.
    • Step 2: Call the library for pick-up.  You can either:
      • Call before you come and we’ll leave it on the shelf outside the Jefferson Street entrance for you to grab, or
      • Call when you arrive and we’ll bring your items down to your car.
    • Curbside pick-up will be available for materials on the following schedule this week:
      • Tuesday: 2:00 – 6:00 p.m.
      • Wednesday-Saturday: 10:00 a.m. – 2:00 p.m.
  • What is the best way to contact the library for help?
    • email: ask@burlingtonlibrary.org
    • phone: 262-342-1130 (please leave a voicemail if no one picks up)
  • How do I get a library card?  Or get a new one?  Or renew the one I have? Or get a PIN?
  • What will the library staff be doing during the closure?
    • Helping with the curbside delivery service and helping people with telephone-based inquiries
    • Preparing for the summer reading program and other future programs
    • Providing some remote programming via Facebook
    • Over half of our staff are in a high-risk category for COVID-19.  We are asking them to work from home. They’ll be helping with e-mail requests, training on tech topics, or just staying safe at home
    • We’re still working out a lot of the details. If you call and no one picks up, please leave a voicemail so that we can reach you.
  • What can I access with my library card without leaving home?
  • Will I still be able to get materials from other libraries?
    • Inter-library delivery services are expected to be suspended at the end of this week or early next week. 
  • What should I do with my items that are due?
    • All due dates have been extended to April 11, and will be extended again if the situation continues.
    • Anything that is returned will be quarantined for ten days before being checked in or handled by library staff.

Registering for a FREE Digital Library Card


Update – 3/14/2020:

  • The Library building will be closing to the public beginning on Tuesday, March 17. 
  • Curbside pick-up of materials will be offered (details TBD).
  • All due dates for Burlington materials are extended to April 6.
  • All public programs are cancelled through at least March 29 April 4, 2020.

Dear Patrons,

The safety of our patrons and employees is a priority to Burlington Public Library (BPL). We are working to stay on top of this evolving COVID-19 situation by following guidelines from the Centers for Disease Control, WI Department of Health Services, and the Central Racine County Health Department.

Our current plan is to: 1) prioritize the safety and health of our staff and patrons; 2) continue serving your library needs for the time being; 3) plan ahead for changing circumstances.

What can you do?

Wash your hands. Cough into your elbow. Stay home if sick. 

According to the most recent information from the CDC, for most people, the immediate risk of being exposed to the virus that causes COVID-19 is thought to be low. We encourage any concerned patrons, especially those in high-risk populations, to stay home if they are feeling ill or are simply concerned about potential exposure. 

Please keep in mind, as a public space, the Library cannot guarantee a germ-free environment or germ-free physical materials. You need to consider if using library materials, or visiting the Library or other public spaces, is best for you and your family. As a reminder, the Library has many digital services available to you for free; check out our collections at  https://www.burlingtonlibrary.org/resources/

What is Burlington Public Library doing?

Library Cleaning: We want you to feel confident visiting BPL. We contract with an outside cleaning company which cleans the library three times per week. In addition, library staff have developed a schedule of disinfectant wipe-downs of high-traffic areas like counters, door handles, light switches, keyboards, tables, etc.

Library Materials Cleaning: Collection materials are not disinfected when they are checked-in or as they are browsed or used in-house due to limited resources and supplies.

Staff and Patron Hygiene: While supplies last, we are making hand sanitizer and wipes available to staff and patrons, plus we are encouraging frequent hand-washing by everyone.

Library Services: We are developing staffing and service models should we need to reduce services.

Next Steps: We are monitoring this developing situation closely, staying up-to-date on info from federal agencies, health organizations, and other experts. 

We will continue to communicate any further impacts to BPL. Thank you for working with us to keep BPL a healthy environment.

Have a safe and wonderful day,

Joe Davies MLIS, MA
Library Director
jdavies@burlingtonlibrary.org
262-342-1133

Holiday Closings

The regular hours of the Burlington Public Library are:

Monday – Thursday: 9am to 9pm
Friday & Saturday: 9am to 5:30pm
Sunday: Closed

In addition, BPL is closed for the following holidays:

  • Tuesday, December 24, 2019
  • Wednesday, December 25, 2019
  • Tuesday, December 31, 2019
  • Wednesday, January 1, 2020
  • Monday, May 25, 2020
  • Saturday, July 4, 2020
  • Monday, September 7, 2020
  • Thursday, November 27, 2020
  • Thursday, December 24, 2020
  • Friday, December 25, 2020
  • Thursday, December 31, 2020
  • Friday, January 1, 2021

Why I Love Burlington Public Library

During National Library Week (2nd week in April), library patrons had the opportunity to fill out postcards that started with “I love my library because”…  We received 60 responses, which were displayed for a month and are transcribed below.  They are by no means an unbiased sampling (“I love my Library because” is kind of a leading question), but these responses do demonstrate the breadth of activities that the library provides to engage and enrich the lives of the Burlington community.

“I love my library because”…

  • “I love to come to this friendly, helpful, well organized library and get free books to enjoy.”
  • “There are a lot of games and Legos.”
  • “I can watch and read things without buying them.”
  • “I like books.”
  • “All the books.”
  • “Love (being) at the library because it’s nice and quiet.”
  • “All the extras like movies, book club & seminars.”
  • “All the free resources, friendly people, kid friendly, classes to learn, I love learning.”
  • “I am a traveling sales rep and having books on CD helps pass the many miles very entertained.”
  • “We love the library because it keeps our kids involved in reading.”
  • “All the people who work there!  Love holding a book in my hands.  Don’t like online reading.  My library always has my favorite authors.”
  • “Calligraphy classes, kids programming, friendly staff.” (Several smiley face emojis)
  • “I love the smell of a real book.  All the people who work at the library are great!!”
  • “I love a quiet place to do homework for my degree!”
  • “This is not enough space for my reasons why I love my library!”
  • “Every day is like Christmas when picking up my holds.”
  • “It has all the book series that I read.”
  • “The books give wide selections of topics.”
  • “It has so many things to do and books we can bring home.”
  • “There are books I love.”
  • “My kids love coming to find new books to read!”
  • “The librarians are the best.”
  • “We love to learn reading new books.”
  • “They help find books I want to read.”
  • “They have lots of fun books.”  (Hearts and Smiley faces)
  • “Wonderful selection and wonderful staff.”
  • “I have access to books & movies!”
  • “It has all the books I love!”
  • “You provide a facility for many varied opportunities for so many people.”
  • “…BARB!!”
  • “You provide your wonderful facility for us to do our lessons in the quiet space of the conference room, and have wonderful materials for me to use and check out.”
  • “I love to read and the library gives me a chance to read many books for no cost.”
  • “There is great people and lots to look at.”
  • “I have started reading again and it can get quite costly.  It’s nice to be able to get good reads.  FREE!”
  • “They have all my favorite books.”
  • “Easy free entertainment.”
  • “It is convenient.”
  • “Of the wonderful people working at the Burlington location and the interstate system so you can get books from various Wisconsin locations.  Thanks again.”
  • “It has books, movies, Legos, and crafts.”
  • “You have such helpful staff.”
  • “They have my favorite books by Rich Riordan.”
  • “The people who work here really rock!  And the programs are good too.  We love the hotspot.”
  • “Because of your hours and access to computers, movies, programs of a creative nature.  Thank you for being there.”
  • “It is awesome!  Love it!”
  • “I can get books without having to buy them.”
  • “I couldn’t start my day without my book and a cup of coffee!!  No, really!!!”
  • “I love to read.”
  • “They have the best staff!”
  • “Of all the great books and movies, etc., they have and because of all the kind, helpful people who work there!”
  • “It’s a very friendly and welcoming place.”
  • “I love the free movies on Monday.  I love the helpful people who research videos, books, etc. for us.  I love the craft classes and interesting speakers.”
  • “Because I can get the latest books when they come and do not have to pay for books.  The help is always friendly.”
  • L              Ladies
    I              Interesting
    B             Books
    R             Research
    A             Assistance
    R             Reference
    Y             YEAH!
  • “I am able to check out amazing books for my 2 sons and I to enjoy!”
  • “The employees are so awesome, helpful, and happy to help us.  Thanks for the great work!!”
  • “It saves me a ton of money on books.”
  • “Because Jackson and Nanni love the library and so do I.  Jackson is “2” now, we’ve been coming since Jackson was 3 months.  And we love the staff.”
  • “I drive a lot and love borrowing audio books.”
  • “They always have something new – not just books – for all ages.  If you can’t find something to interest you – it’s your own fault!!”
  • “Of all the great resources, and the friendly staff that helps use those resources.”

Internet Discount Finder

The Public Service Commission of Wisconsin has published a new Internet Discount Finder.

Digital equity has become an urgent issue as schools provide more and more of their students with mobile devices to take home, while 20% of Wisconsin households do not have access to the internet. For many children and adults, the public library is the only source of internet access.

The Internet Discount Finder, created by the Wisconsin Public Services Commission, can help low-income households find discounted internet service. Discounts are as deep as 80%.

Note—the The Internet Discount Finder is not just for households with students. It is designed to help *all* Wisconsin families and residences get internet access.

Go to the Internet Discount Finder website

No Overdue Fines for Kids and Teens Materials

Burlington Public Library Eliminates Overdue Fines for Children’s and Teens’ Materials

What?

Burlington Public Library will no longer charge overdue fines for Children’s and Young Adult (Teen) materials.  Existing fines on these items have been cleared.

When?

This policy is effective immediately.  All existing unpaid overdue fines on Children’s or Young Adult materials have already been cleared.

Why?

We are committed to increasing reading and literacies, and combating the “summer slump” that causes students to lose skills between grades.  We have a comprehensive Summer Reading Program to encourage use of the library and reward children for reading.

Overdue fines stop kids and their parents from using the library.  Forty-nine percent of registered library users have fine balances, and twenty-four percent have fines so high that they are blocked from using their library cards.  Youth users whose cards are blocked stop using the library.

Who?

This policy change was approved unanimously by the Library Board of Trustees.  The contact for this change is Library Director Joe Davies (jdavies@burlingtonlibrary.org)

Caveats

  • Materials belonging to other libraries will still have overdue fines assessed.
  • Fines are based on the material type, not the age of the borrower.  An adult checking out an Elephant & Piggie book for their child would not be assessed overdue fines.  A child whose card is used to check out a James Patterson novel for their parent will be assessed overdue fines.
  • All items that are damaged will still be charged for repair or replacement.
  • All items that are long overdue will be assumed lost, and a bill will be sent for replacement.

FREE E-Books, audiobooks, & digital magazines

Burlington Public Library has lots of great ways to get exciting digital content to you at all hours of the day or night, with just your library card and PIN.

Don’t have a library card?  Register for one now!

Need help?  Contact the library at 262-342-1130 or ask@burlington.lib.wi.us

Welcome to the Burlington Public Library

Burlington Public Library is here to serve the community.  We provide interesting and enlightening materials for education and personal enrichment.  Whether you come here every day or haven’t stopped in years, we are here for you.   We answer questions big and small, and even when we’re closed, our digital content is always available.

Need help?  Call us at 262-342-1130 or email us at ask@burlington.lib.wi.us.  We’re happy to help!

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